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How-To Guides

Your Landlord Is Checking You. 15 Questions to Check Them Back

Landlords check tenants as a matter of routine. Tenants rarely check landlords. Here is how to do a landlord reference check before you hand over a deposit.

By Logic10 April 2026 3 min read

Screening is usually a one-way street. The tenant hands over identity documents, payslips and references; the landlord hands over a set of keys. Yet a poor landlord can cost a tenant their deposit, their health and, in the worst cases, their home. A landlord reference check rebalances that relationship before any money changes hands.

First, confirm the landlord is real

Rental listing scams depend on fake landlords advertising homes they do not own. Consumer protection agencies such as the US Federal Trade Commission warn that scammers often copy real listings, claim to be abroad and unable to show the property, and push for payment by wire transfer, gift cards or cryptocurrency. Before anything else:

  • View the property in person, or ask someone you trust to do it
  • Search the address and check whether the same home is advertised elsewhere under a different name
  • Ask for proof that the person you are dealing with owns or is authorised to let the property
  • Never send a deposit before you have seen the property and a written agreement

Our guide to spotting fake rental listings covers these warning signs in detail.

15 questions to ask a landlord

About the property

  1. Who owns the property, and who manages it day to day?
  2. When were the heating, electrics and appliances last checked or serviced?
  3. Have there been problems with damp, mould, pests or leaks?
  4. Why did the previous tenant leave?
  5. Is there a written inventory with photographs of the current condition?

About money

  1. How much is the deposit, and where will it be held?
  2. What exactly does the rent include?
  3. How and when can the rent be increased?
  4. What are the most common reasons you have deducted from deposits before?
  5. Are there any fees beyond rent and deposit?

About how problems are handled

  1. How do I report a repair, and how quickly are urgent repairs handled?
  2. How much notice do you give before visiting?
  3. Can I speak to a current or previous tenant?
  4. What happens if either of us needs to end the tenancy early?
  5. How have you resolved disagreements with tenants in the past?

Talk to previous tenants

The most useful reference for a landlord is a former tenant. Ask them how quickly repairs were done, whether their deposit came back in full, whether the landlord respected their privacy and whether they would rent from them again. A landlord who refuses any contact with previous tenants is telling you something.

Warning signs to take seriously

  • Cash-only payments with no receipts
  • No written tenancy agreement, or pressure to sign one you have not read
  • Vague answers about who owns the property
  • Visible disrepair with promises that it will be fixed "after you move in"
  • Online reviews that are all five-star, recent and suspiciously similar

Why reviews alone are not enough

Star ratings flatten very different experiences into a number and rarely show the landlord's side. A tenant's complaint about a slow repair means something different if the landlord can show the contractor was booked the same day. Reputation Records keep the report, the supporting evidence and the response together, so you can see what actually happened rather than who shouted loudest.

Put everything in writing

Once you decide to rent, get the tenancy terms, deposit arrangements and inventory in writing, and take your own dated photographs on move-in day. If something goes wrong later, that record is your strongest protection — see our guide to tenancy deposit disputes.

Checking works both ways

RRSource is built on the idea that trust should be earned on both sides. Tenants can build a free Reputation Record to show they are reliable, and check a landlord's record in return. Either side can raise an issue, the other can respond, and the outcome follows the evidence.

Tenancy rules differ between countries and regions. Check the protections that apply where you are renting before you sign.

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